FAQ

FAQ - Frequently Asked Questions
What kind of toys do you offer?

We offer a curated selection of eco-friendly toys for all types of dogs: chewers, fetchers, tuggers… Each toy is chosen for its durability, safety, and environmental impact.

How do I know if a toy is right for my dog?

Every product included a clear description with size and behavior recommendations. If you’re unsure, feel free to contact us - we’re happy to help! 

 

Where do your products come from?

We work with trusted, eco-conscious suppliers based in New Zealand and internationally, all carefully selected for their ethical and sustainable practices.

How long does shipping take?

Most orders are shipped within 48 hours. Delivery time depends on your location, but we always aim for fast shipping with minimal environmental impact.

Can I return a product?

Yes! Unused products can be returned within 14 days of delivery. Please see our return policy for full details.

 

Are the toys truly eco-friendly?

Absolutely. Our toys are made from recycled, biodegradable, or bio-based materials—completely free from single-use plastics. We review every step of the process to stay aligned with our values.